Right of withdrawal
Right of revocation
You may revoke your declaration of contract in text form (e.g. letter, fax, e-mail) within two weeks without stating reasons or - if the item is provided to you before the expiration of this period - through the return of the item. The period of time begins to run following receipt of this advice in text form, however not prior to receipt of the goods by the recipient (in the case of recurrent delivery of goods of the same type, not prior to receipt of the first part delivery). In order to comply with the period for revocation, the timely dispatch of the revocation or of the item is sufficient. The notice of revocation is to be sent to:
Golla / Webshop
Fax: +358 9 622 688 20
Consequences of revocation
In the case of an effective revocation, the performances received on both sides are to be returned and, where applicable, any benefits derived therefrom (e.g. interest) are to be surrendered. If you are unable to return the performance received, either in whole or in part, or only in an impaired condition, you may have to pay compensation in this respect. In the case of the provision of goods, this shall not apply if the impairment of the item is exclusively a result of its examination - as would have been possible for you, for instance, in a store. Further, you can avoid the obligation to pay compensation for any impairment arising through having taken the item into use for its intended purpose by refraining from taking the item into use as your own property and refraining from anything which impairs its value.
You have to bear the costs of the return if the goods delivered correspond to those ordered and the price of the item to be returned does not exceed an amount of 40 Euros or if, where the price of the item is higher, you have not yet paid the consideration or a contractually agreed part payment as at the time of the revocation. Otherwise, the return of the goods is free of charge for you. Within Finland, the return of the goods is free of charge regardless of the value of the items.
Obligations to reimburse payments must be fulfilled within 30 days. The period of time commences for you with the despatch of your declaration of revocation or of the item, for us upon its receipt.
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Instructions for returns can be found here: Shipping and Returns